Changing business email service provider from InMotion Hosting to Namecheap

Today I received an email from Namecheap <hello@namecheap.com> with the following subject line:"Black Friday Sale — Get up to 99% off". From their list of deals, I was curious about this one:

Namecheap Professional Email Black Friday deal

I accepted the offer and this was my Namecheap Order Summary:

Namecheap Starter Email Order Summary

The regular price is $14.88, but in my case the price was $5.98 using the promotional code. It includes 1 mailbox and 5 GB of email storage. Namecheap has the Pro and Ultimate plans, but I only needed the most basic one:

Namecheap Professional Email feature comparison

My next step was to set up the DNS records using the following information:

DNS Records for Namecheap Private Email

Using Dig (https://toolbox.googleapps.com/apps/dig/#NS/), a DNS lookup tool created by Google, I realized that my existing domain nameservers are with InMotion Hosting:

Google Admin Toolbox Dig

The old MX Record I found from the InMotion Hosting DNS Zone Records Editor was:

Old MX Records from InMotion Hosting Zone Editor

The new MX Records I provided, after removing the one just mentioned above, were:

Old MX Records from InMotion Hosting Zone Editor

I created v=spf1 include:spf.privateemail.com ~all as a TXT Record, without removing any of the previous TXT Records:

Add TXT Record from InMotion Hosting Zone Editor

Finally, from my Namecheap Private Email administration interface, I clicked the "Create mailbox now" link to create my new email account:

Add TXT Record from InMotion Hosting Zone Editor

I created my new mailbox:

Add TXT Record from InMotion Hosting Zone Editor

I noticed that after creating the mailbox, the label next to "Starter Email Subscription" changed from "ALERT" to "ACTIVE", and the text "You haven't created any mailbox yet. Create mailbox now" disappeared:

Successful creation of mailbox from Namecheap

I can access my mailbox from https://privateemail.com/ using the credentials I specified in the previous steps:

Log in to my new mailbox

My new mailbox is working:

Mailbox working

Published: 5:00 PM GMT · Nov 25, 2023